"FINANCIAL ACCESSIBILITY AND EXTERNAL ENVIRONMENTAL FORCES: A CASE STUD" by Julie Barnett

Document Type

Dissertation

Date of Award

2024

Degree Name

Doctor of Education (Ded)

Department

Education

First Advisor

Vassa Grichko

Abstract

Shrinking federal funds and increased accountability expectations rendered a competitive environment for higher education institutions. To compete for enrollment, institutions needed to employ strategic decision-making within the bounds of tuition models imposed by their boards. However, there was a gap in the literature as to how institutions worked within their tuition models to respond to environmental threats. This case study addressed this gap by exploring the decision-making process of administrators in charge of financial and strategic decisions for their institutions, who considered the external educational marketplace. Collectively, there were four emergent themes: (a) marketing the student experience; (b) affordability as price competition; (c) enrollment and the bottom line; and (d) marketing institutional transparency. The conceptual framework, Porter’s five forces, was seen throughout the themes. The threat of new entrants was minimal in higher education because of the high barriers to entry. However, existing competitors comprised a previously unexpected threat as non-reciprocal tuition entered the higher education landscape. To be competitive in this landscape, institutions needed to be savvy in marketing their student experiences and financial transparency while also financing scholarships that did not hurt their bottom lines.

Subject Categories

Education

Keywords

Financial Accessibility

Number of Pages

137

Publisher

University of South Dakota

Available for download on Saturday, February 21, 2026

Included in

Education Commons

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